WE DELIVER ROI ON KPI!
We are in business to curate customer experiences that deliver ROI. STEROID demystifies ROI while you focus on your business and reap the returns!KNOW MORE
Find, Get, Keep & Grow your customers. Understand customers better. Watch the art & science of 1-to-1 Marketing unfold and deliver ROI!KNOW MORE
In the critical Awareness & Research stages of the customer life-cycle, understand how to use current customer profile to find, reach and convert more customers through the strategic deployment of Digital & 1 to 1 Marketing techniques.KNOW MORE
As customers enter the Selection & Purchase stages within the life-cycle deploy marketing actions that entice them to pick your brand and purchase. The moment-of-truth is here! Deliver a lasting impact.KNOW MORE
As customers move into the ownership cycle withing the stages of Experience & Retention, make the big differences though mapping customer touch-points and delivering delightful Customer Experiences, Loyalty Programs…KNOW MORE
Use analytics to power the Upsell & Referral stages of the life-cycle. Understand your customers better. Upsell products and services. Turn customers into brand ambassadors and get referrals…KNOW MORE
These tools are structural enablers to provide the backbone for programs in the FIND, GET, KEEP and GROW Customers arenas
Activate important enablers including Consulting, Database, Digital & Social, Data Science, Data Managment, Campaign Management, Call Centres, Software As A Service and Custom Apps
Structured for Large Businesses & MNCs Find | Get | Keep | Grow Customers & Lay the Foundation for ROI through our strategic integrated solutions!
Structured for Small and Medium Businesses (SMEs) Boost marketing and sales efforts with our stand-alone services
Our work and experiences excite us everyday…
Moments of truth. Our clients speak for us.
“The STEROID team is an invaluable asset for us and they look after managing the customer database and communicating with our dealers on data quality across our region wide automotive distribution network. STEROID work stealthily in the background to improve and maintain the hygiene & accuracy of our date. The team is flexible in terms of adopting to new business needs or new work patterns and timely response & accountability are a given from the team.”
“We tasked STEROID to set up a truly unique Loyalty Program that was tailored for our complex jewellery business. We wanted a program that ensured that customers were gaining with every purchase while keeping our financials by category in control. STEROID did an excellent job of researching current programs and their gaps and designed for us the Pure Gold Royalty Rewards program that is certainly a cut above the rest. They follow through with periodic reviews and course improvement discussions and demonstrate a clear understanding of the mechanics and techniques within loyalty. Our program continues to grow organically and is very well received by our clients. I would not hesitate to recommend STEROID to other businesses foraying into loyalty programs and wish them the very best.”
“It has been a pleasure working with Lakshmi and her team over the last 3 years. I’d like to first thank you for the dedication you have demonstrated towards all the Audi and Volkswagen projects, the flexibility and understanding with which all our requests were met and the high levels of professionalism that you have demonstrated in realizing our projects. I admire the efficiency and structured set up that I have witnessed in Steroid integrated marketing and I have felt valued as Your customer. Should other projects in the field of fulfilment arise in the future, I will certainly approach STEROID as well as refer You to others! Finally, thank you for all the learnings and the enjoyable work experience!ALWAYS deliver great results on time. Lakshmi handles both the strategic and the operative tasks with excellence and precision. If I ever move back to the region, I will do whatever it takes to get Lakshmi on my team.”
“STEROID have a very rich knowledge of Direct Marketing and CRM. They are able to formulate excellent solutions for clients in the most cost effective manner & are very client and client objective focused. They have in Lakshmi Krishnakumar an excellent team leader who is extremely supportive, enabling that her people both deliver for clients and also grow their own expertise.”
“Lakshmi and I worked in parallel to provide a service to a client and I was happy that she was on the project as I knew she would drive delivery from her company that would help the project succeed. I found Lakshmi to be an effective project head whose knowledge is not merely academic and whose ideas are grounded in reality. She is open to new ways of making things happen and is capable of understanding the big picture. Her no-nonsense, hands-down approach gives one the confidence that the job is in safe hands.”
“Lakshmi is the best CRM Consultant I have ever worked with. She is very knowledgeable, creative, energetic and reliable. If you work with Lakshmi on a project you can be certain that she will ALWAYS deliver great results on time. Lakshmi handles both the strategic and the operative tasks with excellence and precision. If I ever move back to the region, I will do whatever it takes to get Lakshmi on my team.”
“Lakshmi and her team helped us create a dependable foundation and mature management for our long-term CRM programs. It is nowadays uncommon to experience the level of commitment from partners. In my terms, Lakshmi is rock-solid on process consulting and high-security database management and can handle intricate multi-market logistics with ease.”